Chinassistant Dropshipping Cooperation Agreement

(chinassistant dropshipping agreement)

This Agreement is entered into by and between the following parties for the purpose of establishing a clear, professional, and long-term cooperation relationship in dropshipping fulfillment and related services.

Party A (Client)

Client Name: _________________________

Phone Number: _________________________

WhatsApp: _________________________

Email: _________________________

Company Name: _________________________

Company Website: _________________________

Address: _________________________

Party B (Service Provider)

Service Representative: Yancy

Phone: +86 130 5888 1468

WhatsApp: +44 7511 3850293

Company Website: www.chinassistant.com

Address: No.10 Nang Gang San Yuan Road, Guangzhou City, China

Party B operates as a chinassistant dropshipping agent providing professional dropshipping solutions under the brand chinassistant dropshipping.

china dropshipping service agreement

Part I: Chinassistant Dropshipping Service Workflow

(Related to the chinassistant dropshipping agreement)

1. Order Submission

After receiving customer orders, Party A may submit orders to the chinassistant dropshipping agent in one of the following ways:

1.1 Manual Order Submission

Party A must provide complete recipient information, including:

  • Recipient name
  • Phone number
  • Email address
  • Full delivery address
  • Postal code
  • Country and city
Tip: The timeliness of Party A's submission of order information will significantly affect the overall delivery time of the order.

1.2 Automatic Order Synchronization

Orders can be automatically pushed to Chinassistant through third-party tools or platform integrations (e.g., Shopify dropshipping, WooCommerce, etc.).

This method eliminates the need for 24/7 manual order monitoring. Chinassistant reviews incoming orders daily. Upon receipt of any order, Chinassistant will process it promptly.

Tip: Party B can view the order information at any time (restricted to recipient, phone, and address only) while ensuring information security, which greatly improves work efficiency.

By leveraging this workflow, the chinassistant dropshipping agent ensures a seamless dropshipping experience as outlined in the chinassistant dropshipping agreement.

2. In-Warehouse Services (Dropshipping Fulfillment Service)

Once orders are received, the chinassistant dropshipping agent will immediately perform the following tasks according to the chinassistant dropshipping agreement:

  • Inspect products
  • Pack parcels
  • Print shipping labels
  • Schedule international shipping pickup

2.1 With Inventory Stored in Chinassistant Warehouse

  • Orders are processed within 0.5 business day
  • Orders placed before 20:00 Beijing Time can be dispatched the next day

2.2 Without Inventory in Chinassistant Warehouse

Products must be purchased by Party A or sourced via the chinassistant dropshipping agent.

  • Procurement may require 3–10 days before dropshipping fulfillment can begin
  • Pre-packaging and shipping preparation starts only after products arrive at the warehouse
Important Note: If you choose to purchase products from Chinese factories only after an order is generated, there are many uncertainties that will affect the delivery progress. For example, the factory may not process your order in time, the factory may be located far from us, or the factory itself may be out of stock. Therefore, you need to consider this approach carefully as per the chinassistant dropshipping agreement.

Part III: Quality Inspection Process

Ensuring product quality is a core responsibility of the chinassistant dropshipping agent as defined in our chinassistant dropshipping agreement.

Procurement Stage QC

  • Free QC: If the Chinassistant sourcing service is used for your dropshipping products.
  • No Free QC: For self-purchased products shipped directly to the warehouse by Party A.

In-Warehouse QC

Quality control during the fulfillment phase is essential for a successful shopify dropshipping business.

Free QC includes:

  • Appearance check
  • Packaging condition
  • Color and quantity verification
  • Photos, videos, measured parameters, and assessment

Paid QC:

Advanced or specialized inspections are charged based on project complexity and specific requirements. Please refer to the chinassistant dropshipping agreement for detailed service tiering.

Part IV: Damaged Parcels – Solutions

Handling damaged goods is a critical part of the chinassistant dropshipping agreement to ensure customer satisfaction.

Before Leaving China

The chinassistant dropshipping agent provides different levels of support depending on the source of the product:

  • Self-purchased products: Party A handles all damage issues and returns with their own suppliers.
  • Chinassistant-sourced products: Includes free replacement and repackaging services.
  • Risk Note: Low-quality products may inherently arrive damaged from the factory; this risk cannot be completely eliminated in any dropshipping model.

After Leaving China

Once the parcel enters international transit, the following terms apply under the chinassistant dropshipping agreement:

  • Compression or damage occurring during international transport is not compensable by the agent or carrier.
  • Professional reinforced packaging is the only effective mitigation solution for your shopify dropshipping parcels.

Part V: Lost Parcels – Solutions

Loss prevention and compensation are clearly outlined in the chinassistant dropshipping agreement to protect Party A's interests.

  • Lost in Chinassistant warehouse: 100% compensation.
  • Lost during domestic transport:
    • Self-purchased: Party A responsible.
    • Chinassistant-sourced: Chinassistant compensates first, then claims from supplier.
  • Lost after handover to 4PX / YunExpress: Compensation follows the carrier’s official policy.

4PX Reference Compensation Rules (Summary)

  1. 1. Pickup confirmed but no inbound record: proof required; compensation after confirmation.
  2. 2. Parcel lost after inbound (within 60 days): compensation capped at USD 100 / EUR 85.
  3. 3. Wrong parcel shipment: proof required; compensation applies.

Note: Final compensation follows carrier rules. The chinassistant dropshipping agent provides free coordination only for international shipping claims.

For official 4PX compensation standards, please refer to their website. If you cannot read English, please use ChatGPT for translation:

http://express.4px.com/article/detail/id/503420/cid/28

Adhering to these protocols ensures a transparent dropshipping experience as per the chinassistant dropshipping agreement.

Part VI: Client Responsibilities

To ensure a smooth dropshipping operation, Party A must fulfill the following obligations under the chinassistant dropshipping agreement:

  • Confirm inventory availability:
    Impact on Efficiency: If you do not have physical inventory in our warehouse, it will directly slow down our outbound processing speed and severely impact fulfillment efficiency. Clients must understand these logistics rules and transport logic to ensure parcels can reach customers as quickly as possible.
  • Ensure products are legal and compliant: No counterfeit products or restricted items are allowed.
  • Obtain required tax numbers: (e.g., IOSS for Europe) to ensure smooth customs clearance for your dropshipping orders.
  • Maintain sufficient account balances:
    Crucial Warning: Please ensure you maintain an adequate balance in our account. Once your balance is insufficient, the carrier (4PX) will physically remove your parcels from the conveyor belt system. This process results in an unavoidable delay of 3 to 5 business days until payment is cleared and the parcel is re-integrated into the system.

By adhering to these responsibilities, the chinassistant dropshipping agent can maintain the high service standards promised in the chinassistant dropshipping agreement.

Part VII: Chinassistant Responsibilities

As a professional chinassistant dropshipping agent, Party B commits to the following service standards outlined in the chinassistant dropshipping agreement:

Sourcing & Buying Service

This service is optional; clients may choose to self-source or utilize our expertise for their dropshipping supply chain.

In-Warehouse Service (Core of chinassistant dropshipping)

  • Minimum Charge: USD 1 per order.
  • Included Services: Receiving, management, free QC, photos, labeling, and repacking.
  • Storage: 60 days of free storage in our facility.
  • Protection: 100% compensation for any warehouse loss as per the chinassistant dropshipping agreement.

International Shipping Service

  • Clients are free to choose their own carrier for dropshipping fulfillment.
  • Chinassistant Channels: 4PX & YunExpress (includes free pickup services).

Processing Time

  • Working Hours: Monday–Friday, 10:00–17:00 (Beijing Time).
  • Order Processing: Orders are processed within 0.5 business day, ensuring high-speed shopify dropshipping fulfillment.

Part VIII: Frequently Asked Questions (FAQ)

Common questions regarding the chinassistant dropshipping agreement and our role as your chinassistant dropshipping agent.

1. Why should I prepare inventory in advance?

Without inventory, procurement and factory dispatch may delay orders by 3–5 days or more. While inventory preparation is optional under the chinassistant dropshipping agreement, it is highly recommended to maintain high fulfillment speed.

2. Why is international shipping not compensated by Chinassistant?

Our service fees are based on in-warehouse operations, not shipping outcomes. International transport risks are industry-level challenges managed by carriers, not the chinassistant dropshipping agent.

3. Is the compensation process smooth?

In practice, compensation may experience delays despite official timelines. However, loss incidents are rare, and 4PX remains the largest and most reliable platform available for dropshipping.

4. Supported Platforms

Chinassistant supports all destinations covered by 4PX, enabling seamless shopify dropshipping and more across platforms including:

Shopify WooCommerce Amazon eBay Walmart Etsy TikTok Shop Kaufland Fnac/Darty Bol Allegro Shopee Mercado Newegg Cdiscount Noon Salla Zid